About ITIL 4 Strategist - Direct, Plan and Improve
ITIL 4 Strategist Direct Plan and Improve course focuses on driving organizational change by embedding agile and lean principles into IT service management. Participants will gain a deep understanding of governance structures, leadership approaches, measurement and reporting, and continual improvement models. The course also prepares professionals to effectively collaborate across departments, manage workflows, and translate strategic objectives into actionable plans.
Mode Of Training
Oklahoma City OK
- We can customise the training
- 24x7 learner assistance and support
- Deliver both In-Person or Live Online
- Pay after the training completion
What you will learn
- Implement agile, lean, and DevOps principles into service planning and improvement
- Lead planning and strategy using modern governance frameworks
- Use KPIs, reporting metrics, and evaluation methods for continual service improvement
- Prepare for the ITIL 4 Strategist Direct Plan and Improve Training exam
Course Content
This course helps learners understand how to integrate direction, planning, and improvement into an organization’s service management framework. It emphasizes leadership behavior, decision-making techniques, and continual alignment with organizational goals using practical tools and techniques.
Course Objectives
- Apply critical thinking and decision-making skills to IT and business challenges
- Understand organizational change management and service value system alignment
- Embed agile and lean methodologies into service design and improvement
- Develop strategic governance and planning frameworks
- Build and enhance teams that support innovation and service quality
What SterlingNext Offers
- Certified ITIL 4 instructors with field expertise
- Comprehensive ITIL 4 Strategist Direct Plan and Improve Training materials
- Online and classroom formats to suit your schedule
- Practice exams, strategy sessions, and learning support
- Assistance with ITIL Strategist Certification registration and exam readiness
Key Learning Modules
- Governance principles and role of direction and planning
- Continual improvement and metrics-based decision-making
- Organizational change management and communication
- Agile, DevOps, and lean frameworks applied to ITIL 4
- Tools and techniques to implement and track improvements
Certification Path and Exam Details
The ITIL 4 Strategist Direct Plan and Improve module is required for both the ITIL 4 Managing Professional and ITIL 4 Strategic Leader tracks.
- Prerequisite: ITIL 4 Foundation certification
- Exam Format: 40 multiple-choice questions
- Passing Score: 70% (28 correct out of 40)
- Duration: 90 minutes
- Delivery Mode: Online proctored or paper-based exam
- Language: English
Benefits of Certification
- Recognition as a strategic planner and IT service leader
- Pathway toward the ITIL 4 Managing Professional and Strategic Leader certifications
- In-demand skills for governance, planning, and continual improvement
- Qualification for leadership roles in service delivery and transformation
- Boost in career opportunities with agile and ITIL 4 knowledge
Career Outcomes and Industry Application
Professionals certified in ITIL 4 Strategist Direct Plan and Improve Training are well-positioned for roles such as:
- IT Governance Manager
- Strategy and Planning Consultant
- Continual Improvement Manager
- Service Management Lead
- Transformation Program Manager
These roles are vital in industries like banking, IT services, government, healthcare, and telecom where long-term IT service excellence is crucial.
Salary Expectations
IT professionals with this certification typically earn between $95,000 and $130,000 annually depending on experience, role, and region. The certification boosts qualifications for mid-to-senior management roles, especially those involving planning, governance, and improvement.
Course Duration
ITIL 4 Strategist Direct Plan and Improve Training typically takes 1 to 4 weeks to complete, based on your chosen format (self-paced, online, or in-person). It includes theoretical sessions, practical examples, and full exam preparation.
Eligibility and Prerequisites
To enroll in this course, you must hold an ITIL 4 Foundation certification. It is ideal for:
- IT professionals in strategic roles
- Change managers, planners, or improvement consultants
- Anyone aiming for ITIL 4 Managing Professional or ITIL 4 Strategic Leader designations
Conclusion
ITIL 4 Strategist Direct Plan and Improve Training course is essential for IT professionals aiming to take strategic leadership roles in modern service management. With an emphasis on governance, collaboration, and continuous improvement, this training prepares you to lead high-performing teams, align IT with business objectives, and deliver sustained value across the service lifecycle. Enrolling in this course sets you on the path to becoming an agile, forward-thinking leader in IT.
Download Course Agenda And Company Brochure

Course Agenda

Company Brochure
Review
ITIL 4 DPI stands for Direct, Plan and Improve – a strategic module in the ITIL framework focusing on governance and continual improvement.
IT leaders, service managers, and professionals in planning or strategy roles looking to drive organizational improvements.
You must hold a valid ITIL 4 Foundation certification.
The exam includes 40 multiple-choice questions to be answered in 90 minutes.
Yes, it's a core module for both the Managing Professional and Strategic Leader designations.
Typically between 1 to 4 weeks depending on your chosen learning mode.
The exam is available as an online proctored test or in-person through accredited partners.
You'll receive the official ITIL 4 Strategist Direct Plan and Improve certification.
Frequently Asked Questions
Yes, SterlingNext provides mock exams and preparation resources.
Service improvement manager, IT strategist, governance lead, and more.
You need 28 out of 40 correct answers (70%) to pass.
Yes, it integrates agile, lean, and DevOps into service planning and improvement.
Certified professionals can expect salaries ranging from $95,000 to $130,000 annually.
Yes, it’s ideal for consultants focused on IT service transformation and performance.
Yes, you can choose between online, classroom, or blended formats.
It focuses more on strategy and planning than on technical configurations.
World-class training and development programs developed by top teachers
Whats Included
- World-class training teacher
- Bench has zero learning curve
- We handle the rest.