IT Service Management Courses 10 Courses

Industry-recognised IT Service Management certification training — live virtual & classroom sessions worldwide.

About IT Service Management Courses

Sterlingnext offers 10 industry-recognised IT Service Management certification courses designed for professionals looking to advance their careers. Our expert-led training programs are available as live virtual classroom and classroom-based sessions, giving you the flexibility to learn your way.

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ITIL® V4 Foundation

ITIL 4 Foundation training equips you with essential IT servic…

29 Lessons

(4.7)
IT Service Management
ITIL® V4 Foundation
29 Lessons 58h 4.7
Digital courseware and ITIL 4 Foundation mock exams
Instructor-led virtual classes for interactive learning
Application of service lifecycle components in real environm
4.7 · 4,674 reviews

CompTIA IT Fundamentals+

CompTIA IT Fundamentals (ITF+) certification training builds e…

30 Lessons

(4.5)
IT Service Management
CompTIA IT Fundamentals+
30 Lessons 60h 4.5
Confidence to attempt CompTIA IT Fundamentals+ certification
Flexible schedules with recorded materials for repeat learni
Practical understanding of CompTIA IT Fundamentals in busine
4.5 · 2,832 reviews

ITIL 4 Specialist: Create, Deliver and S…

Advance your ITSM skills with ITIL Specialist CDS training. Le…

23 Lessons

(4.5)
IT Service Management
ITIL 4 Specialist: Create, Deliver and Support
23 Lessons 46h 4.5
Online quizzes, revision sessions, and mock tests
Printed guides and interactive group activities
Live virtual sessions led by ITIL-certified trainers
4.5 · 3,158 reviews

ITIL 4 Strategist - Direct, Plan and Imp…

Transform your career with ITIL Strategist DPI certification t…

30 Lessons

(4.6)
IT Service Management
ITIL 4 Strategist - Direct, Plan and Improve
30 Lessons 60h 4.6
Live instructor-led virtual classes with practical examples
In-person sessions led by ITIL 4-certified experts
Self-paced learning options with recordings and downloadable
4.6 · 3,109 reviews

ITIL 4 Specialist Drive Stakeholder Valu…

Advance your ITSM career with ITIL 4 Specialist: Drive Stakeho…

30 Lessons

(4.4)
IT Service Management
ITIL 4 Specialist Drive Stakeholder Value
30 Lessons 60h 4.4
Online quizzes and revision materials aligned with the ITIL
One-on-one guidance for exam preparation
Instructor-led sessions in a physical classroom
4.4 · 3,268 reviews

ITIL 4 Specialist High Velocity IT

Advance your ITSM career with High-Velocity IT training. Learn…

17 Lessons

(4.4)
IT Service Management
ITIL 4 Specialist High Velocity IT
17 Lessons 34h 4.4
Hands-on group activities and real-time case studies
Virtual whiteboarding and interactive learning tools
Practice sessions aligned with ITIL High Velocity IT Exam fo
4.4 · 2,967 reviews

ITIL 4 Managing Professional Transition

Elevate your career with ITIL 4 Managing Professional certific…

25 Lessons

(4.2)
IT Service Management
ITIL 4 Managing Professional Transition
25 Lessons 50h 4.2
Access to recordings, study materials, and digital guides
Integration of ITIL 4 guiding principles and practices
Core modules required for ITIL 4 Managing Professional Certi
4.2 · 2,987 reviews

ISO/IEC 20000 Foundation

Build ITSM knowledge with ISO/IEC 20000 Foundation training. L…

19 Lessons

(5.0)
IT Service Management
ISO/IEC 20000 Foundation
19 Lessons 38h 5.0
Recorded sessions available for later review.
Group discussions and practical examples.
Identify the ways and satisfy various service management req
5.0 · 4,741 reviews

ISO/IEC 20000 Lead Implementer

Master IT service management with ISO/IEC 20000 Lead Implement…

22 Lessons

(5.0)
IT Service Management
ISO/IEC 20000 Lead Implementer
22 Lessons 44h 5.0
Group activities focused on SMS implementation practices
How to design and implement a compliant service management s
Practical application of ISO/IEC 20000-1 controls and proces
5.0 · 4,039 reviews